See What They Say About Us
Products
We have been a customer of 247 since 2011. I absolutely love their products and the support we get from Surveillance 247! Their techs are very knowledgeable and friendly. Whenever I needed a system installed or repaired, their staff has been quick to respond and get us up and going! The Installation of their systems has always been performed in a timely and professional fashion. I would highly recommend Surveillance 247 for all your surveillance needs.
Gerard Ordmandy
Transportation Supervisor | Downsville Central School District, NY
The camera system that was purchased did not require much support because it was a good product but if the contractors did have a question or an issue, it was taken care of in a timely fashion. All around, the support and customer service were excellent. So much, that at my current place of employment we are once again using 247 Security Inc. for our camera systems and am happy to be working with Carlos Ithier again.
Holly Wertz
Coordinator of Transportation | Mifflin County School District, PA
TouchDown: Finally, a product that is designed to make our transportation world easier and much more efficient. Hopefully, we will be expanding to have our entire fleet.
The 360 cameras: Such a huge improvement. Wishing we have all our buses equipped with these cameras.
Product ease of use: So far it's been very easy to catch on.
I can always count on a quick response. All the staff that have been onsite for installs and maintenance have been great. That's means a lot when buying a product - will the company stand behind it?
Kevin Aul
Director of Transportation | Stroudsburg Area School District, PA
I love the TouchDown™ system. Just had all our buses upgraded - and what a timesaver! Great video! It's so much easier to see every detail with 360 cameras. Just one click and you're in. I love Theresa Jensen! And Larry, and Shawn and everyone I have been dealing with throughout the years! Excellent support team. Very friendly, knowledgeable and willing to do whatever they can to please you.
Mary J. Mabb
CSD | Niskayuna & Scotia/Glenville, NY
TD5G has brought (wireless) to a whole new realm. The speed at which it downloads video is amazing. It works. Touchdown is hands-down the future of school bus video management.
Joe Czub
Transportation Supervisor | Burnt Hills, NY
Service
Great products .....even better customer service. You just don't see service like this anymore. Made the right decision in choosing Surveillance 247 as a partner.
Wendall Jackson
Director of Operations | Green Local Schools, Summit County, OH
I am very satisfied with the service and the service plan from Surveillance 247. I can always call and talk with someone when I have questions or concerns with the systems. I like that the DVR/camera system is covered for the year and that I don't need to be concerned with extra costs for repairs.
David P. Branch
Head Bus Mechanic | Churchville-Chili Central School, NY
Owego Apalachin CSD has been a 247 customer for nearly 10 years and that is because of their service after the sale. Whenever we have had any issues, they have been quick to have a technician at our building to resolve it. But one of the best things they did was start a service contract plan. Three times a year, our whole fleet is checked to make sure all cameras and components are working properly and adjusted. Then if anything needs replacing, it is covered under the service plan, no extra charge. This has been invaluable to OA because of how technical today's camera systems are and how important the availability of video is when something happens.
Anthony R Quaranta
CDPT | Owego Apalachin CSD, NY
This Service Plan is an excellent opportunity. It provides service updates three (3) times a year. Larry is very courteous and professional.
Leslie Buczkowski
Director of Transportation | Niagara Wheatfield CSD, NY
I worked with 247Security Inc. while at my previous employment. I can not say enough how professional, helpful and knowledgeable the staff were. Carlos Ithier was my direct contact in purchasing the cameras. The process exceeded my expectations from the time the quote was originally given until the cameras were installed. The cameras were not the newer 360 cameras but they were still a great product. After they were installed the service continued. If there was an issue they quickly resolved it. Carlos also took the time if he hadn't heard from us in a while to call and make sure we were still happy and having no issues.
Holly Wertz
Coordinator of Transportation | Mifflin County School District, PA
I got the cable and DVR changed out this morning and we are looking good. No more sawtooth pattern. I did leave the newest camera in as the old unit had that nick in the cord. I will get the returns sent out to you today. Again, your customer service rocks!
Steve Carlson
Transportation Fleet Mechanic | Panama Central School, NY
Our district has been utilizing the Surveillance247 Service Plan for several years. At first, I resisted going in this direction as I felt we had an adequate video system maintenance program in place. Now after several years using the program, I have seen a reduction in related system failures and maintenance needed on our end. If something goes wrong, Surveillance247 will simply swap out the item at no charge!
Jeff Wainwright
Director Of Transportation | Saratoga Springs City School District, NY
We have been utilizing Surveilance-247's fleet service plan for a few years and have been very pleased with the results. Any issues found are rectified on site giving the school piece of mind that any needed footage will be there when called for. The service we receive is professional, prompt, and courteous. I would highly recommend the service plan to anyone considering it.
Steve Carlson
Fleet Maintenance Mechanic | Panama Central School, NY
Nothing is more frustrating than needing a video from a trip and you cannot retrieve it because of a system issue. The service plan from 247 reassures me that when I need the video I will have it and can address my issues quickly. That peace of mind is one less thing I have to worry about during my everyday duties as a transportation supervisor.
Steve Sleight
Transportation Supervisor | Hornell City School District, NY
Are you seeking regular updates to your school bus camera systems? Do you want rapid technical support should you encounter something odd or wrong with your recorded bus videos? Does quick and easy shipping of replacement components, allowing you to keep you buses moving each day, seem like an excellent option?
Then budget for and purchase a yearly service plan with Surveillance 247.
Shawn Phinney
Transportation Director | Allegany Limestone Central School, NY
We've opted for the 3 visit service plan, providing piece of mind that our camera systems are functioning properly when we need them to the most! Techs are very friendly and accommodate to our scheduling needs. The equipment warranty coverage alone makes it worth the price!
Josh Buhro
Director of Transportation | East Noble School Corporation, IN
I was very impressed with Tech. Very friendly and appeared very knowledgeable about the units. I would like to coordinate the next two visits with our Christmas break and Spring breaks when that scheduling time comes available.”
Mark Mayhew
Co-Director of Transportation | South Newton School Corp, IN
Install
Chenango Forks has been a customer for 20+ years. Surveillance 247 has a well-trained professional team of installers that travel to your bus supplier or your terminal. When a driver starts picking up the first student with that bus, I know with confidence that the cameras, GPS, all equipment is working properly protecting us.
Bernie McDermott
Director of Transportation | Chenango Forks Central School District, NY
We have been a customer of 247 since 2011. I absolutely love their products and the support we get from Surveillance 247! Their techs are very knowledgeable and friendly. Whenever I needed a system installed or repaired, their staff has been quick to respond and get us up and going! The Installation of their systems has always been performed in a timely and professional fashion. I would highly recommend Surveillance 247 for all your surveillance needs.
Gerard Ordmandy
Transportation Supervisor | Downsville Central School District, NY
The 247 Installation Team was first rate. They worked efficiently and effectively in outfitting our 135 buses with stop arm camera systems in just 9 days, all while not interfering with our day-to-day operations. Not only was the process well planned by their team, they were also more than accommodating toward any of our requests. Since installation of the stop arm camera systems was completed, Chris and his team have continued to provide excellent customer service and help with any questions. 247 provides a vital safety feature to help keep our students safe.
Brandon Tugmon
Assistant Director of Transportation | Penn Harris Madison School Corporation, IN
CUSTOMSOLUTIONS
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